Welcome to Indian Prints. These Terms of Service explain the terms that apply when you visit our website or purchase products from us.
By using Indian Prints or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.
1. About Indian Prints
Indian Prints is an online store offering products for customers in India and other countries.
These Terms apply to all purchases made through our website.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, materials, and other information on our website are accurate.
However:
- Product colours may appear slightly different depending on your device, screen settings, lighting, and photography.
- Some products may have minor variations due to their handmade or handcrafted nature.
- Product measurements may have minor variations where applicable.
- Product images are provided for reference and may not always represent the exact appearance of every individual item.
If you have any questions about a product before placing an order, please contact us.
3. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or remove products from our website at any time.
If a product becomes unavailable after you place an order, we will inform you and take appropriate action, which may include cancelling the affected order and issuing a refund where applicable.
4. Prices and Taxes
Product prices displayed on Indian Prints are the prices applicable at the time of purchase unless otherwise stated.
Prices may change at any time without prior notice. Any price change will not affect an order that has already been successfully confirmed, except where required to correct an obvious pricing error.
Applicable taxes, shipping charges, or other charges will be displayed during the purchase process where applicable.
For international orders, additional customs duties, import taxes, local taxes, or other charges may be imposed by the destination country.
These charges are generally the responsibility of the customer unless expressly stated otherwise.
5. Orders
When you place an order, you agree to provide accurate and complete information, including your name, contact details, billing information, and shipping address.
After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order can be fulfilled in every situation.
We reserve the right to cancel or refuse an order in situations such as:
- Product unavailability
- Incorrect product or pricing information
- Suspected fraudulent or unauthorized activity
- Incorrect or incomplete customer information
- Delivery restrictions
- Other circumstances that prevent us from fulfilling the order
If we cancel an order for which payment has already been received, we will provide an applicable refund.
6. Payment
Payment must be completed using the payment methods available on our website.
Payments may be processed through third-party payment service providers. Your use of a third-party payment service may also be subject to that provider’s terms and policies.
We are not responsible for delays or failures caused by a third-party payment provider, although we will reasonably assist with payment-related issues connected to your order.
7. Shipping and Delivery
Orders are shipped according to our Shipping Policy.
Estimated delivery times are provided for guidance and may vary depending on the destination, availability, shipping method, weather, logistics conditions, customs clearance, and other circumstances.
For international orders, customs procedures may cause additional delays.
We are not responsible for delays caused by circumstances outside our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact information.
8. International Orders
Indian Prints may accept orders from customers outside India.
For international orders:
- The customer is responsible for ensuring that the products can legally be imported into their country.
- The customer may be responsible for customs duties, import taxes, local taxes, clearance fees, or other charges imposed by the destination country.
- Customs rules vary between countries.
- Customs authorities may require additional information or documents from the customer.
- Customs clearance may result in delays beyond the estimated delivery time.
Indian Prints is not responsible for charges or delays imposed by customs or other authorities in the destination country.
9. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are handled according to our Return, Refund and Exchange Policy, where applicable.
Please review that policy before placing an order.
If a product is received damaged, defective, incorrect, or otherwise qualifies for a remedy under our applicable policy or law, please contact us within the specified period with the required order details and supporting information.
Nothing in these Terms limits any rights that cannot legally be excluded under applicable consumer protection laws.
10. Order Cancellation
Order cancellation is subject to our applicable cancellation and refund terms.
Once an order has been processed or shipped, cancellation may not be possible.
Please contact us as soon as possible if you need to request a cancellation.
11. Promotions and Discounts
From time to time, we may offer discounts, promotional codes, or special offers.
Promotions may have additional terms, such as validity periods, product exclusions, minimum order values, or usage limits.
We reserve the right to modify or discontinue a promotion where permitted by law.
Promotional offers cannot be combined unless expressly stated.
12. Website Use
You agree to use Indian Prints only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to the website or its systems
- Interfere with the website’s operation or security
- Copy, reproduce, modify, or distribute website content without permission
- Use automated methods to access or collect information from the website without authorization
- Submit false, misleading, or fraudulent information
We may restrict or suspend access to the website where reasonably necessary to protect our business, customers, website, or systems.
13. Intellectual Property
Unless otherwise stated, the content on Indian Prints, including product images, photographs, logos, graphics, text, designs, website layout, and other materials, belongs to Indian Prints or its respective owners.
You may not copy, reproduce, modify, publish, distribute, or use this content for commercial purposes without prior written permission.
14. Third-Party Services and Links
Our website may use or link to third-party services, payment providers, delivery providers, or other websites.
Third-party services may have their own terms and privacy policies.
Indian Prints is not responsible for the content, availability, policies, or practices of third-party websites or services.
15. Limitation of Liability
We will make reasonable efforts to keep our website and services available and accurate.
However, to the extent permitted by applicable law, Indian Prints will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- Government restrictions
- Customs delays
- Transportation or logistics disruptions
- Strikes or labour disruptions
- Technical or internet failures
- Events affecting payment or delivery service providers
Nothing in these Terms excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.
16. Events Beyond Our Control
We will not be responsible for failure or delay in performing our obligations where circumstances beyond our reasonable control cause the delay or failure.
This may include natural disasters, pandemics, government actions, strikes, transportation disruptions, supply shortages, customs restrictions, or major technical failures.
We will make reasonable efforts to resume normal operations as soon as possible.
17. Privacy
Your use of Indian Prints is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you acknowledge that you have read our Privacy Policy.
18. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable laws.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means that the updated Terms will apply to your use of the website and future purchases.
19. Governing Law
The laws of India govern these Terms.
Any dispute will be subject to the applicable courts and legal authorities in India, subject to any mandatory rights or remedies available to consumers under applicable law.
20. Contact Us
If you have questions about these Terms, an order, a product, or any other matter related to Indian Prints, please contact us using the contact details provided on our website.
We will make reasonable efforts to assist you and resolve customer concerns in accordance with our policies and applicable law.
By using Indian Prints or placing an order, you acknowledge that you have read and understood these Terms of Service.