At Indian Prints, we carefully check our products before dispatch. Please review this policy before placing your order.

Returns and Exchanges

We currently do not offer returns or exchanges for change of mind, incorrect size selection, colour preference, or personal preference.

Please carefully review the product details, images, size, colour, and other information before placing your order.

For handmade products, minor variations in colour, texture, print, or appearance may occur. Such variations are not considered defects and are generally not eligible for return or exchange.

Damaged, Defective, or Incorrect Products

If you receive a product that is:

  • Damaged during delivery
  • Defective
  • Different from the product you ordered
  • Missing an item from your order

Please contact us as soon as possible after delivery.

Send us your Order ID, video/photographs of the product and packaging, and a brief description of the issue so that we can review your request.

If the issue is verified, we may provide an appropriate resolution, which may include a replacement or refund, subject to product availability and applicable law.

Reporting a Problem

Please report any damaged, defective, or incorrect product within 48 hours of delivery.

Requests received after this period may not be accepted, except where required by applicable law.

If the package appears damaged or tampered with when delivered, please take video/photographs of the package before opening it and contact us as soon as possible.

Refunds

If your refund is approved, the refund will generally be issued to the original payment method used for the order.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

Shipping charges may not be refundable unless required by applicable law or otherwise confirmed by Indian Prints.

Order Cancellation

You may request cancellation of your order before it is processed or shipped.

Once an order has been processed or shipped, cancellation may not be possible.

If a cancellation is approved, the applicable refund will be processed to the original payment method.

International Orders

For international orders, we generally do not offer returns or exchanges because of the cost and complexity of international shipping.

If an international customer receives a damaged, defective, or incorrect product, please contact us with the Order ID and clear photographs of the product and packaging.

We will review the issue and provide an appropriate resolution where applicable.

Any customs duties, import taxes, local taxes, or other charges paid for an international order are generally non-refundable unless otherwise required by applicable law.

Important Note

Nothing in this policy limits any consumer rights or remedies that cannot legally be excluded under applicable law.

Contact Us

For any return, refund, exchange, or order-related concern, please contact us using the contact details provided on our website.

Please include your Order ID and relevant photographs or other information so that we can review your request promptly.